Return and Refund Policy for CommentSec.com

Thank you for shopping at CommentSec.com, operated by Ultimate Mango. Our Return and Refund Policy outline the terms and conditions for returns and refunds on products purchased through our e-commerce platform.

If you have any questions or need further clarification about our Return and Refund Policy, please contact us.

1. Returns

We understand that circumstances may arise where you need to return a purchased item. Our policy allows for returns within 7 days from the date of purchase. To be eligible for a return, the following conditions must be met:

• The item must be unused and in the same condition as received.
• The item must be in its original packaging.
• You must provide proof of purchase.

Please note that certain products may have specific return restrictions. If a product is non-returnable, it will be clearly indicated in the product details.

2. Refunds

Once we receive your return and inspect the item, we will notify you about the status of your refund. If your return is approved, we will initiate a refund to your original payment method. The processing time for the refund may vary, depending on your payment provider’s policies.

3. Return Shipping

Customers are responsible for the cost of return shipping unless the return is due to an error on our part or a defective product.

4. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will arrange for the return of the item and, upon inspection, provide you with a replacement or issue a refund.

5. Exchanges

At this time, we do not offer direct exchanges. If you wish to exchange an item, please follow the return process, and then place a new order for the desired item.

6. Cancellations

If you need to cancel an order, please contact us as soon as possible. Once an order is processed and shipped, it cannot be canceled. If the order has not been processed, we will cancel it and issue a refund.

7. Return Authorization

Before returning any item, please contact our customer support team to obtain a Return Authorization (RA) number. Items returned without an RA number may not be accepted.

8. Non-Returnable Items

Certain products are non-returnable due to hygiene or other reasons. These products will be clearly identified in the product description, and returns will not be accepted unless the item is damaged or defective.

9. Policy Updates

Ultimate Mango reserves the right to update or modify this Return and Refund Policy at any time without prior notice. Changes will be effective immediately upon posting on the website. It is recommended to review this policy regularly to stay informed about any updates.

By making a purchase on CommentSec.com, you acknowledge that you have read and agreed to our Return and Refund Policy. If you have any questions or concerns, please reach out to our customer support team.